1 reviews | Active since Jul 2011
New client - email down for 2 days
<p>Vox your Business Support model is not working. Technical cant get my emails up and running</p> <p> </p> <p>Emails down for 2 days and technical dont know what to do......</p> <p> </p> <p>Aciel Geomatics Vox Acc: ********** </p> <p> </p> <p>Get somebody senior to contact me.... I need it to be sorted out today......</p>
Good day Jacques, thank you for bringing this to our attention. We are currently investigating your request. An agent will be in contact with you shortly.
Regards,
Vox Telecom
Best regards,
Good day Jacques, thank you for bringing this to our attention. We are currently investigating your request. An agent will be in contact with you shortly.
Regards,
Vox Telecom
Best regards,
Good day Jacques,
As per feedback, our agents has been in contact with you through today. This has been escalated to the upstream service provider for assistance.
We apologise for the inconvenience caused, however we are attending and trying to resolve this as a matter of urgency.
Regards,
Vox Telecom
Best regards,
Good day Jacques,
As per feedback, our agents has been in contact with you through today. This has been escalated to the upstream service provider for assistance.
We apologise for the inconvenience caused, however we are attending and trying to resolve this as a matter of urgency.
Regards,
Vox Telecom
Best regards,
Good evening Jacques,
We are in contact with the upstream service provider trying to resolve this as a matter of urgency.
Our agents will be in contact with you, in order to keep you updated on the progress of the matter.
Regards,
Vox Telecom
Best regards,
Good evening Jacques,
We are in contact with the upstream service provider trying to resolve this as a matter of urgency.
Our agents will be in contact with you, in order to keep you updated on the progress of the matter.
Regards,
Vox Telecom
Best regards,
Good evening Jacques,
As per feedback, an agent has been in contact with you and you have confirmed that the matter has been resolved.
The upstream service provider has confirmed that all is in order.
We apologise for the inconvenience caused and hope to further have uninterrupted business with you.
Should you have any further issues and you might require immediate assistance, please feel free to contact us on *** (24/7) / ***
Regards,
Vox Telecom.
Best regards,
Good evening Jacques,
As per feedback, an agent has been in contact with you and you have confirmed that the matter has been resolved.
The upstream service provider has confirmed that all is in order.
We apologise for the inconvenience caused and hope to further have uninterrupted business with you.
Should you have any further issues and you might require immediate assistance, please feel free to contact us on *** (24/7) / ***
Regards,
Vox Telecom.
Best regards,