RT
Ross T

1 reviews | Active since Oct 2017

22 Nov 2023, 09:40

NEVER USE VOX - THEY WILL ***** YOU

I was down for 1 week and the service department would take up to 48 hours just to respond. Then when I queried my account with them because they were over charging me they just said we can discuss a credit after I make payment.

Do not use these people.

0
Replies (2)
Vox Telecom
Vox Telecom's reply22 Nov 2023, 10:26
Official
Good day ,  Ross T  
 Kindly note that the details of your query has been sent to the account manager to investigate and assist. 

We will provide feedback to you soonest. 

Kind Regards, 
Vox 
Vox Telecom
Vox Telecom's reply11 Dec 2023, 12:19
Official
Good day,  Ross T 

Thank you for your patience whilst this matter was being investigated. 

Kindly note that the Accounts Manager has sent correspondence to you pertaining to your billing dispute and the outcome thereof. 

Should you require any further assistance, please do not hesitate to contact us on *** or email *** 

Kind Regards, 
Vox