ZB
Ziegfried B

1 reviews | Active since Jul 2021

26 Jan 2023, 09:38

Never use vox telecom

The worst service that I ever had I app**** two weeks ago I was approved and still waiting for them to install a line every time I call I get told that Petra will call me back witch never happens every time I call I get told that his unavailable now that I'm trying to cancel the exact same thing happens I get transferred all the time

0
Replies (3)
Vox Telecom
Vox Telecom's reply26 Jan 2023, 10:24
Official
Good day, Ziegfried B 
 
 Thank you for your review. 
 
 Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution. 
 
 We will provide feedback to you soonest. 
 
 Kind Regards, 
 Vox 
ZB
Ziegfried B's update26 Jan 2023, 10:47
Reviewer Update
No need for that as I have tried contacting this morning to cancel the contract please assist with cancellation of the contract thanks
Vox Telecom
Vox Telecom's reply02 Feb 2023, 11:50
Official
Good day, Ziegfried B
 
Thank you for your patience whilst this matter was being investigated.

 We have received the request to cancel the order and the cancellation request has been actioned accordingly.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
 
Kind Regards, 
Vox