JS
Jay S
1 reviews | Active since Oct 2020
21 Feb 2023, 16:40
Never sign up with Vox, worse service ever
Worse service ever,i never have internet connectivity this has been ongoing for 6 months. This month I haven't had any internet connectivity since 9 FEBRUARY no one answers my emails, I hold over an hour to speak to an agent and they all always say a ticket has been logged with no explanation. I pay my subscription every month but no service is ever rendered.
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Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
21 Feb 2023, 16:54 Good day, Jay S
Thank you for your post.
Kindly note that we have sent the details of your complaint to the Support tteam for assistance.
We will be in contact with you soonest to assist.
Kind Regards,
Vox
Thank you for your post.
Kindly note that we have sent the details of your complaint to the Support tteam for assistance.
We will be in contact with you soonest to assist.
Kind Regards,
Vox
Vox Telecom's reply21 Feb 2023, 16:54
Official
Good day, Jay S
Thank you for your post.
Kindly note that we have sent the details of your complaint to the Support tteam for assistance.
We will be in contact with you soonest to assist.
Kind Regards,
Vox
Thank you for your post.
Kindly note that we have sent the details of your complaint to the Support tteam for assistance.
We will be in contact with you soonest to assist.
Kind Regards,
Vox
Vox Telecom's replyOfficial
23 Feb 2023, 13:36Good day, Jay S
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.
Unfortunately we were unable to reach you on the nominated contact details on the account. However, SMS and email notices were sent .
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.
Unfortunately we were unable to reach you on the nominated contact details on the account. However, SMS and email notices were sent .
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards
Vox
Vox Telecom's reply23 Feb 2023, 13:36
Official
Good day, Jay S
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.
Unfortunately we were unable to reach you on the nominated contact details on the account. However, SMS and email notices were sent .
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.
Unfortunately we were unable to reach you on the nominated contact details on the account. However, SMS and email notices were sent .
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards
Vox