Never sign up with Vox Telecom

Here is my story. For 2 years I was bound to a contract that didn't meet m,y expectations. I had a 20/3 mbps satellite connection. It never for a single day managed even half of the promised speeds. I tried to terminate the contract and I was threatened with being sued for the remainder of my contract. So I had to suck it up for 2 years. At the end, they were advertising an even better 50/5 mbps product which on enquiries I was told it was replacing my current non performing product. I was promised that it delivered without issues and had been extensively tested. Being in an area that can only use such a product I then decided to get it at almose twice the previous cost. And the product is even worse than the first one and Vox have disappeared on me. I only hear from them when they want money and they tell me that I have to pay because accounts does not deal with technical issues. The project manager stopped answering my emails and they completely refuse to resolve the speed issues This is the worst company when it comes to resolving customer issues. They will sell you a product based on misrepresentation. They will bug you every hour until you commit. The minute you realise that what you have been sold is not what you were promised, they all disappear. I have tried every avenue possible and either met with silence or excuses. The worst thing is that they expect you to meet your side of the contract and they can use their financial muscle to abuse customers. Please stay away from them