LS
Lechelle S
1 reviews | Active since Mar 2022
28 Apr 2026, 12:19
Never go with VOX Telecom
Vox has been the worst service provider when it comes to moving house and activating the new line. Nobody available after hours to assist but I was told by their agents the service is 24/7. Getting ignored on the whatsapp as well.
The accounts department is absolutely pathetic as they made errors on my account and took nearly 4 months to fix and cut my line 3 times because they couldn't fix my account. This happened last year when we moved.
This time I am just not getting service from them.
Helpful (0)
Replies (3)0
Replies (3)
Vox Telecom's replyOfficial
28 Apr 2026, 12:44 Good day, Lechelle
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply28 Apr 2026, 12:44
Official
Good day, Lechelle
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
LS
Lechelle S's updateReviewer Update
28 Apr 2026, 12:59Still being ignored by your PMO departmentimage.png 622.52 KB
LS
Lechelle S's update28 Apr 2026, 12:59
Reviewer Update
Still being ignored by your PMO departmentimage.png 622.52 KB
Vox Telecom's replyOfficial
30 Apr 2026, 09:58 Good day, Lechelle
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Fibre line has been activated and the installation has been completed. |
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Fibre line has been activated and the installation has been completed. |
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply30 Apr 2026, 09:58
Official
Good day, Lechelle
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Fibre line has been activated and the installation has been completed. |
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Fibre line has been activated and the installation has been completed. |
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox