DK
Dexster K
1 reviews | Active since Jul 2019
30 Nov 2022, 16:27
Never ever again
I wish there was an option to chose no stars. The most terrible service I have ever experienced!! I have been without fiber for 4 days now without no technical support. No one calls I have spent so much airtime trying to get through to this company. I would never ever recommend this VOX problem to anyone ever!! I am canceling this contract and moving to a more reputable company. Shocking. I am so mad at myself for getting them as my service provider. So quick to call when they need money but never concerned about the service they provide.
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Replies (2)
Vox Telecom's replyOfficial
30 Nov 2022, 17:44Good day Dexster K, Thank you for your enquiry. Kindly note that we have escalated your enquiry to our Support team with ***. We will investigate the matter and provide feedback to you soonest. Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website. Kind Regards, Vox
Vox Telecom's reply30 Nov 2022, 17:44
Official
Good day Dexster K, Thank you for your enquiry. Kindly note that we have escalated your enquiry to our Support team with ***. We will investigate the matter and provide feedback to you soonest. Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website. Kind Regards, Vox
Vox Telecom's replyOfficial
01 Dec 2022, 08:34 Good day, Dexster K, Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.
We have received the request to cancel the services and the cancellation request has been escalated.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.
We have received the request to cancel the services and the cancellation request has been escalated.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply01 Dec 2022, 08:34
Official
Good day, Dexster K, Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.
We have received the request to cancel the services and the cancellation request has been escalated.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.
We have received the request to cancel the services and the cancellation request has been escalated.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox