Never deal with Vox

I have had their very expensive satellite and Voip telephone for years. In December I cancelled the Voip service and they took it upon themselves to send me a quote to cancel the satellite internet service. Two long and tedious calls to them later I thought the problem was resolved. In January they send their invoice with a cancellation charge. I contact them by email expalaining the problem and that it was the Voip and not the satellite that was to be cancelled. On 1 February they duly canceled the satellite service. This company is run by people who do not care a fig for their customers.