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Theuns
1 reviews | Active since Jan 2022
05 Aug 2024, 15:14
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Absolutely ridiculous non existing service
Helpful (0)
Replies (4)0
Replies (4)
Vox Telecom's replyOfficial
05 Aug 2024, 15:19Good day, Theuns
Thank you for your review.
Kindly advise as to what your query pertains to in order for us to log a request with the relevant department to contact you and assist.
Currently there is no open request (Ticket number) for any issue logged.
Regards
Vox
Thank you for your review.
Kindly advise as to what your query pertains to in order for us to log a request with the relevant department to contact you and assist.
Currently there is no open request (Ticket number) for any issue logged.
Regards
Vox
Vox Telecom's reply05 Aug 2024, 15:19
Official
Good day, Theuns
Thank you for your review.
Kindly advise as to what your query pertains to in order for us to log a request with the relevant department to contact you and assist.
Currently there is no open request (Ticket number) for any issue logged.
Regards
Vox
Thank you for your review.
Kindly advise as to what your query pertains to in order for us to log a request with the relevant department to contact you and assist.
Currently there is no open request (Ticket number) for any issue logged.
Regards
Vox
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Theuns's updateReviewer Update
05 Aug 2024, 15:22Talking to a BOT for an hour still not helped usseless.
T
Theuns's update05 Aug 2024, 15:22
Reviewer Update
Talking to a BOT for an hour still not helped usseless.
T
Theuns's updateReviewer Update
05 Aug 2024, 15:46Wow when it comes to client complaints it can take days , but on a bad review a matter of seconds then you respond goes to show , hope people read this review , please check my complaint record for the past 4 years VOX terrible service .
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Theuns's update05 Aug 2024, 15:46
Reviewer Update
Wow when it comes to client complaints it can take days , but on a bad review a matter of seconds then you respond goes to show , hope people read this review , please check my complaint record for the past 4 years VOX terrible service .
Vox Telecom's replyOfficial
06 Aug 2024, 11:32Good day , Theuns
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the Support team did attempt to assist with the connectivity problems experienced.
Unfortunately we were unable to reach you on the nominated contact details on the account. However, SMS and email notices were sent to advise that we have not been able to make contact to assist with the troubleshooting.
Unfortunately the request had to be closed as we were unable to reach you.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the Support team did attempt to assist with the connectivity problems experienced.
Unfortunately we were unable to reach you on the nominated contact details on the account. However, SMS and email notices were sent to advise that we have not been able to make contact to assist with the troubleshooting.
Unfortunately the request had to be closed as we were unable to reach you.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply06 Aug 2024, 11:32
Official
Good day , Theuns
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the Support team did attempt to assist with the connectivity problems experienced.
Unfortunately we were unable to reach you on the nominated contact details on the account. However, SMS and email notices were sent to advise that we have not been able to make contact to assist with the troubleshooting.
Unfortunately the request had to be closed as we were unable to reach you.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the Support team did attempt to assist with the connectivity problems experienced.
Unfortunately we were unable to reach you on the nominated contact details on the account. However, SMS and email notices were sent to advise that we have not been able to make contact to assist with the troubleshooting.
Unfortunately the request had to be closed as we were unable to reach you.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox