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wernerhomann W

1 reviews | Active since Sept 2016

12 May 2024, 07:19

My Vox account was suspended, due to me switching banks and blah, blah, blah

My Vox account was suspended, due to me switching banks and blah, blah, blah. I called Vox and was assisted by a fantastic lady, called Angelique Oliphant. I had a stroke and is hemiplegic on my dominant side. I am mentioning this, not to ask for empathy. It means that I do, everyday tasks such as typing 10 times slower than, an abled body person would. I have mentioned this to Angelique, and she was so patient in helping me to reactivate my account! Angelique Oliphant, I truly hope that Vox recognises the gem that they have in their employ! Please continue to strive to give your customers, the same fantastic service you have provided me!

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Replies (1)
Vox Telecom
Vox Telecom's reply12 May 2024, 08:07
Official
Good day Werner.
Thank you so much for your kind words! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with us. Our team works hard to deliver excellent service, and it's rewarding to know that our efforts are making a difference for you. If you ever need assistance in the future, please don't hesitate to reach out. Thank you again for choosing us!
Kind regards
VOX