DG
Danny G

1 reviews | Active since Sept 2024

17 Sept 2024, 08:00

My internet stopped working

My internet stopped working. I called vox and a guy by the name of Tebogo answered my call. I was very impressed with the way he handled my issue. He guided me through the entire process of resetting my internet system reset. Very professional, well spoken and clear instructions. The issue was sorted and he allso took the time to call back about an hour later to check if all was stilll fine with my internet. This level of service is hard to come by these days. Mr Tebogo is a great asset to his employer. I am based in birch acres in kempton park. Thank you Vox fibre. Thank you Mr Tebogo.

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Replies (1)
Vox Telecom
Vox Telecom's reply17 Sept 2024, 08:23
Official
Good day, Danny 
 
Thank you for taking the time to write this review.
We will certainly forward your message to the relevant heads of departments in order for the excellent service to be rewarded.
 
Regards 
Vox