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Andries D

1 reviews | Active since May 2022

12 Jun 2023, 12:40

My internet line is just gone!

My internet line is just gone! No one can tell me why and it's been a week now! You guys are gangsters when you want your money but when you take our service away, what must we do then? Sit and wait and hope for what we paid for will eventually work!? I've been waiting since last week! I demand answers VOX***2!!!! Is this a breach in contract?!

0
Replies (3)
Vox Telecom
Vox Telecom's reply12 Jun 2023, 13:32
Official
Good day , Andries D
 
 Thank you for the review.
   
 We received your complaint via our company complaint platform.
 This has been escalated , We will investigate the matter and provide feedback to you soonest.
 
 Regards 
 Vox
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Andries D's update12 Jun 2023, 14:04
Reviewer Update
Ive been waiting for feedback since last week!
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Andries D's update14 Jun 2023, 09:47
Reviewer Update
I still have no connection!