wW
wernerhomann W
1 reviews | Active since Sept 2016
16 Jul 2024, 09:06
My internet has been suspended, my account is billed by debit order monthly
My internet has been suspended, my account is billed by debit order monthly. I have been trying to get hold of the company since 08:00 this morning, the telephone waiting list remains at no 21 in the queue. Online app not responding ðŸ˜ðŸ˜¡
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
16 Jul 2024, 09:41Good day, Werner H
Thank you for your review.
Please note that the details of your complaint has been sent to the Collections Manager for assistance.
We will make contact with you directly to assist with your complaint.
Kind Regards,
Vox
Thank you for your review.
Please note that the details of your complaint has been sent to the Collections Manager for assistance.
We will make contact with you directly to assist with your complaint.
Kind Regards,
Vox
Vox Telecom's reply16 Jul 2024, 09:41
Official
Good day, Werner H
Thank you for your review.
Please note that the details of your complaint has been sent to the Collections Manager for assistance.
We will make contact with you directly to assist with your complaint.
Kind Regards,
Vox
Thank you for your review.
Please note that the details of your complaint has been sent to the Collections Manager for assistance.
We will make contact with you directly to assist with your complaint.
Kind Regards,
Vox
Vox Telecom's replyOfficial
17 Jul 2024, 10:06Good day, Werner H
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Debtors team has made contact and assisted accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Debtors team has made contact and assisted accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply17 Jul 2024, 10:06
Official
Good day, Werner H
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Debtors team has made contact and assisted accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Debtors team has made contact and assisted accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox