LK
Loren K
1 reviews | Active since Jun 2022
05 Feb 2026, 18:33
My fibre WiFi has be...
My fibre WiFi has been off and not yet resolved
Helpful (0)
Replies (3)0
Replies (3)LK
Loren K's updateReviewer Update
05 Feb 2026, 18:44Below is the message I received from box at 1:58 PM but have received no further feedback or
The fault. I work from home has b een re I am totally lost. Please help.
Reported to _Frogfoot, and their reference number is #***. They will investigate the issue and provide
feedback either directly to you or through us. In the meantime, we are actively following up with the Frogfoot call centre team to ensure the issue is
resolved with urgency. Your VOX ticket reference number is VOX***3.
The fault. I work from home has b een re I am totally lost. Please help.
Reported to _Frogfoot, and their reference number is #***. They will investigate the issue and provide
feedback either directly to you or through us. In the meantime, we are actively following up with the Frogfoot call centre team to ensure the issue is
resolved with urgency. Your VOX ticket reference number is VOX***3.
LK
Loren K's update05 Feb 2026, 18:44
Reviewer Update
Below is the message I received from box at 1:58 PM but have received no further feedback or
The fault. I work from home has b een re I am totally lost. Please help.
Reported to _Frogfoot, and their reference number is #***. They will investigate the issue and provide
feedback either directly to you or through us. In the meantime, we are actively following up with the Frogfoot call centre team to ensure the issue is
resolved with urgency. Your VOX ticket reference number is VOX***3.
The fault. I work from home has b een re I am totally lost. Please help.
Reported to _Frogfoot, and their reference number is #***. They will investigate the issue and provide
feedback either directly to you or through us. In the meantime, we are actively following up with the Frogfoot call centre team to ensure the issue is
resolved with urgency. Your VOX ticket reference number is VOX***3.
Vox Telecom's replyOfficial
05 Feb 2026, 19:14Good day, Loren!
Thank you for the post.
Kindly note that the above has been noted and escalated for investigation and resolution.
Feedback will be provided to you soonest.
Regards,
Vox
Thank you for the post.
Kindly note that the above has been noted and escalated for investigation and resolution.
Feedback will be provided to you soonest.
Regards,
Vox
Vox Telecom's reply05 Feb 2026, 19:14
Official
Good day, Loren!
Thank you for the post.
Kindly note that the above has been noted and escalated for investigation and resolution.
Feedback will be provided to you soonest.
Regards,
Vox
Thank you for the post.
Kindly note that the above has been noted and escalated for investigation and resolution.
Feedback will be provided to you soonest.
Regards,
Vox
Vox Telecom's replyOfficial
11 Feb 2026, 13:33Good day, Loren
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider ,Frogfoot restored the link.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider ,Frogfoot restored the link.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply11 Feb 2026, 13:33
Official
Good day, Loren
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider ,Frogfoot restored the link.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider ,Frogfoot restored the link.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox