DC
Daphne C

1 reviews | Active since Jun 2020

06 Sept 2021, 14:48

MUST PAY FOR NON EXISTENT SERVICE

********** service, advertise 2 to 5 day service, took 40 days to even get a line let alone a service. Heard all the excuses and the best was of course COVID........ only to discover the technicians wife was having a baby so everything put on hold for weeks, except the accounts department, they just billed for a non existent service. Sorry refuse to pay for service that you couldn't supply, in fact a cheek to expect your client to pay for nothing. To all the folks out there DO NOT BOTHER WITH THESE PEOPLE THEY ARE **********, neither helpful or actually care about their clients. DON'T BOTHER WITH THIS OUTFIT TRY SOMEONE ELSE.

0
Replies (1)
Vox Telecom
Vox Telecom's reply06 Sept 2021, 15:22
Official
Good day  Daphne C 
 
Thank you for your enquiry.   
  
 Kindly note that we have escalated your enquiry.
  
 We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
  
 Please take note that we will not reply on HelloPeter.
  
 Kind Regards,   
 Vox