SN
Siyanda N

1 reviews | Active since May 2014

16 May 2023, 08:57

Mqundu we company lo

Bad service , how do you suspend an account when a payment is done, emailed the POP but line not back its back . 24hrs is nonsense when you disconnected a person you should have not disconnnected. #Yenu

0
Replies (2)
Vox Telecom
Vox Telecom's reply16 May 2023, 09:54
Official
Good day, Siyanda
 
 Thank you for your review. 
 
 Kindly note that the details of your query has been sent to the debtors team to investigate and assist. 

 We will provide feedback to you soonest. 
 
 Kind Regards, 
 Vox 
Vox Telecom
Vox Telecom's reply17 May 2023, 08:45
Official
Good day, Siyanda 
 
Thank you for your patience whilst this matter was being investigated. 
  
Kindly note that we have received confirmation that the Finance team has made contact and assisted with the payment query.
 
Should you require any further assistance, please do not hesitate to contact us. 

 Kind Regards, 
 Vox