Most pathetic and useless company

Most pathetic and useless company to deal with regards to service and having your query sorted out, which actually is Vox's fault, as their admin/accounts skills are pathetic. They make the error and then have the audacity to send me a suspension email when they have already been paid in advance for the correct amount. Called their offices on the 27.12.2024 still no resolution. Called again 08.01.2025, advised that the matter has been escalated and again no resolution. One cannot even speak to a Manager and a Manager will definitely not call you back.

THE ERROR IS ON THE PART OF VOX AND THEY BETTER GET THEIR ACT TOGETHER, AS I WILL BE LOOKING FOR A NEW PROVIDER!

1st Email - 29.12.2024 ***. 2nd Email- 02.01.2025 - ***.

RE:VOX***3 Agent: Dirk Ottersbach-- Poor

Pathetic service from vox, actually no service from vox.

False advertising, speed of line is not as advertised and paid for, not 200/200mbps!

Account query has still not been resolved even though I provided vox with their own email advising when upgrade would be effective which is 1 January 2025.

Again, I am threatened with suspension for Vox's pathetic, idiotic service!