More than a month and still no internet

Item: Vox Telecom
Rating: 1
Author: Hanno O

I have finalised my order with Vox on 1 July 2021. It is now 5 August and I still have no internet.

They promised me multiple times that the issue will be resolved between 24-48 hours, yet the problem persists.

All solution given every time is that the matter has been "escalated" - which seems not to lead to any action

Order nr: Order X***

Helpful (0)

Replies (1)

Vox Telecom's replyOfficial

05 Aug 2021, 08:53

Good day Hanno O ,

Thank you for your enquiry.

Kindly note that we have escalated your enquiry.

We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.

Please take note that we will not reply on HelloPeter.

Kind Regards,
Vox

Vox Telecom's reply05 Aug 2021, 08:53

Official