FR
Frans R
1 reviews | Active since Jul 2011
01 May 2025, 08:53
More Deductions
Another debit order was attempted from my account even though i paid R 1000 that was owing i am not a cash machine there will only be funds on or after the 24th or the 24th i only paying at the end of the month no more deductions will be made as there is no funds and i thought i had problems with Afrihost this is going the same route
Helpful (0)
Replies (6)0
Replies (6)
Vox Telecom's replyOfficial
01 May 2025, 09:12Good day Frans.
Thank you for reaching out to us.
We have escalated the query to our debtors team. They will contact you to advise further.
Regards
Thank you for reaching out to us.
We have escalated the query to our debtors team. They will contact you to advise further.
Regards
Best regards,
Vox Telecom's reply01 May 2025, 09:12
Official
Good day Frans.
Thank you for reaching out to us.
We have escalated the query to our debtors team. They will contact you to advise further.
Regards
Thank you for reaching out to us.
We have escalated the query to our debtors team. They will contact you to advise further.
Regards
Best regards,
FR
Frans R's updateReviewer Update
01 May 2025, 15:22I havent had any reply probably later. Were sorry for the late reply
FR
Frans R's update01 May 2025, 15:22
Reviewer Update
I havent had any reply probably later. Were sorry for the late reply
Vox Telecom's replyOfficial
01 May 2025, 15:34 Good day Frans.
Kindly note that we have received your query and have escalated to our debtors' team.
An agent will be in contact with you to assist.
Thank you
Kindly note that we have received your query and have escalated to our debtors' team.
An agent will be in contact with you to assist.
Thank you
Best regards,
Vox Telecom's reply01 May 2025, 15:34
Official
Good day Frans.
Kindly note that we have received your query and have escalated to our debtors' team.
An agent will be in contact with you to assist.
Thank you
Kindly note that we have received your query and have escalated to our debtors' team.
An agent will be in contact with you to assist.
Thank you
Best regards,
FR
Frans R's updateReviewer Update
01 May 2025, 17:25Escalated but no reply
FR
Frans R's update01 May 2025, 17:25
Reviewer Update
Escalated but no reply
Vox Telecom's replyOfficial
01 May 2025, 17:50Hi Frans R please note that we will provide you feedback as soon as we received feedback from debtor's team.
Thank you
Thank you
Best regards,
Vox Telecom's reply01 May 2025, 17:50
Official
Hi Frans R please note that we will provide you feedback as soon as we received feedback from debtor's team.
Thank you
Thank you
Best regards,
FR
Frans R's updateReviewer Update
02 May 2025, 15:10I still don't have an answer after a WA chat the chat was abruptly ended without giving me an answer apparently the amount is just owing because the debit order failed. Now How does that answer my question
Why am i being billed again after i have paid the installment most probsbly its an early billing cycle my salary cycle runs from the 24th till the 25th then there is no more funds then the debit order will Fail
Why am i being billed again after i have paid the installment most probsbly its an early billing cycle my salary cycle runs from the 24th till the 25th then there is no more funds then the debit order will Fail
FR
Frans R's update02 May 2025, 15:10
Reviewer Update
I still don't have an answer after a WA chat the chat was abruptly ended without giving me an answer apparently the amount is just owing because the debit order failed. Now How does that answer my question
Why am i being billed again after i have paid the installment most probsbly its an early billing cycle my salary cycle runs from the 24th till the 25th then there is no more funds then the debit order will Fail
Why am i being billed again after i have paid the installment most probsbly its an early billing cycle my salary cycle runs from the 24th till the 25th then there is no more funds then the debit order will Fail