iI
ismail I
1 reviews | Active since Mar 2009
21 Jan 2022, 18:10
MONTH TO MONTH CONTRACT
i took out a month to month web hosting package as advertised on their website for R34,98 at the time in Nov 2020.i then gave notice a month before called them they confirmed with me cancellation and now i get charged for a full contract duration.i continue to call them but no action .I EVEN HAD SOMEONE CALL TO CONFIRM IF I CANCEL THAT MNTH TO MNTH PACKAGE IF I STILL OWE IF I CANCEL AND IT WAS SAID NO..Because it states mnth to month.• Month to Month Billing.
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Replies (1)Vox Telecom's replyOfficial
21 Jan 2022, 18:38Good day Ismail I ,
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on HelloPeter.
Kind Regards,
Vox
Vox Telecom's reply21 Jan 2022, 18:38
Official
Good day Ismail I ,
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on HelloPeter.
Kind Regards,
Vox
