Money making schemes

Item: Vox Telecom
Rating: 1
Author: Nicola N

So we have moved units but are still in the same complex. They now want to bill me pro-rata for July and the new line for August and the old line for August. I've asked why do I need to pay August now in advance and why do I still need to pay August for an old line which I am no longer using.

That is ridiculous 😒 And all of this after the lady from the billing department was so rude to me.

Helpful (0)

Replies (2)

Vox Telecom's replyOfficial

06 Jul 2024, 13:38

Good day Nicola Thank you for your post.Kindly note that the details of your complaint has been sent to the cancellation team for assistance.We will contact you directly to assist with the complaint.Kind Regards, Vox

Vox Telecom's reply06 Jul 2024, 13:38

Official

Vox Telecom's replyOfficial

10 Jul 2024, 10:25

Good day, Nicola

Thank you for your patience whilst this matter was being investigated.

Kindly note that we have received confirmation that the cancellation team has made contact and assisted accordigly.

Should you require any further assistance, please do not hesitate to contact us.

Kind Regards,
Vox

Vox Telecom's reply10 Jul 2024, 10:25

Official