1 reviews | Active since Nov 2017
Money Deducted from my account *******ly
BE CAREFUL WHEN UPGRADING TO A NEW PACKAGE I upgraded to an uncapped package and now I am being charged double i.e for 2 packages which I never ordered. I went from capped to uncapped but I am charged for both and no one assists and my emails are ignored. When a client of VOX does not pay they go wild with blocking your account and threaten legal action but when you are dealt with unfairly you have no say and they just ignore you.
Good day Donovan,
Thank you for bringing this to our attention
We are currently investigating this matter and will revert shortly
Regards
Vox
Good day Donovan,
Thank you for bringing this to our attention
We are currently investigating this matter and will revert shortly
Regards
Vox
Good afternoon Donovan,
As per the feedback we have received from the Projects and Accounts Department this matter has been rectified and the our Credit Controller has been in contact with you via email to inform you that the billing on your account has been rectified.
Please do not hesitate to contact us should you have any other further queries or might need immediate assistance. *** || ***
Regards.
Vox
Good afternoon Donovan,
As per the feedback we have received from the Projects and Accounts Department this matter has been rectified and the our Credit Controller has been in contact with you via email to inform you that the billing on your account has been rectified.
Please do not hesitate to contact us should you have any other further queries or might need immediate assistance. *** || ***
Regards.
Vox