MISLEADING SALES AND ****S CLIENTS

I had deco units added to my contract for 24 months and the sales department didn't advise that I won't become the owner of the units after the term has ended. Till date when I query this they keep on telling me I accepted the sales quote and if I want to keep them I would either need to buy them out or continue to pay the fees per month.

I have received the agreement a few times already and nowhere in that does it state lease or rental agreement just that it's a 24 month contract. Who in their right mind will pay 10,000 rand for something that would cost 4500 if you buy it from another place. Vox **** and now tries to make more money from me to have me either return the units of which I have paid over 6500 for over the 24 months or keep on paying the 600 a month for units that depreciated.

Nobody takes responsibility for their mistake and. They even referred the matter to the sales agent to give me the voice recording of which hasn't arrived. It's been a long battle with them. Not even the CEO gets involved. No senior person comes forward and apologises for the error on their part. Yet they keep on debiting my account and susspend my services if I return the debit order.

They are **** artists and won't recommend then to anyone. The Fibre isn't stable and goes days without the thing I paid for. Yet no discount on the invoice.

They are ****** and they are getting away with it.