LT
LERATO T

1 reviews | Active since May 2023

18 May 2023, 13:31

****mer

my connection was out for 2 weeks i asked i had to call the every day the didn't fix it but month end the wanted my to pay for what services am i paying for the service is bad from holding on the phone to no communication from them than i get a letter of demand they are ****ming people and the should me shut down and they blame it all on metrofibre and am yet am not under metro please dont join its a trap

0
Replies (2)
Vox Telecom
Vox Telecom's reply18 May 2023, 14:18
Official
Good day, LERATO T

Thank you for your review. 
 
 Kindly note that the details of your query has been sent to the Support team to investigate and assist. 
 
 We will provide feedback to  you soonest. 
 
 Kind Regards, 
 Vox 
Vox Telecom
Vox Telecom's reply22 May 2023, 10:22
Official
Good day, LERATO T
 
Thank you for your patience while this matter was being investigated.
 
 Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Metrofibre restored the link.
 
 Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
 
Kind Regards,
Vox