Mbps ****/ lies they fiddle with the speeds

Item: Vox Telecom
Rating: 1
Author: Anna M

Mbps ****, they keep changing the speeds you may pay for a 60/60 and only to find out that you only get 40/40.. this is what I got from them them, I’m paying for 60/60 and to my surprise they changed my speed to a 30/40 just a bunch of ****** and won’t even answer or account.

Helpful (0)

Replies (2)

Vox Telecom's replyOfficial

07 Nov 2025, 14:04

Good day Anna,

Thank you for your review.

Kindly note we have escalated your review to the relevant department, and an agent will be in contact with you shortly.

Vox Telecom's reply07 Nov 2025, 14:04

Official

Good day Anna,

Thank you for your review.

Kindly note we have escalated your review to the relevant department, and an agent will be in contact with you shortly.

Vox Telecom's replyOfficial

07 Nov 2025, 19:35

Good day, Anna.

Kindly note that a detailed email has been sent explaining the line speed upgrades app**** to your service since the date of inception.
We have also sent your query to the Technical Support team to assist with your connectivity issues.

Kind Regards,
Vox

Vox Telecom's reply07 Nov 2025, 19:35

Official