MASSIVE price increase

Item: Vox Telecom
Rating: 1
Author: Michelle M

They put up the price of my subscription from R549pm to R699pm, and all they have to say about it is that they sent out an e-mail. The e-mail they sent said the increase would be around 18%. My increase was 27%!!

Helpful (0)

Replies (3)

Vox Telecom's replyOfficial

02 Jun 2021, 10:12

Good day, Michelle

Thank you for your post.

Kindly note that we have escalated your complaint to accounts department for assistance.

We will be in contact with you shortly.

Kind Regard
Vox

Best regards,

Vox Telecom's reply02 Jun 2021, 10:12

Official

Good day, Michelle

Thank you for your post.

Kindly note that we have escalated your complaint to accounts department for assistance.

We will be in contact with you shortly.

Kind Regard
Vox

Best regards,

Vox Telecom's replyOfficial

04 Jun 2021, 16:16

Good day, Michelle M

Kindly note that we have received confirmation that the Sales team has been in contact regarding your account and will await your further instructions to assist with the resolution.

Kind Regards,
Vox

Best regards,

Vox Telecom's reply04 Jun 2021, 16:16

Official

Best regards,

Michelle M's updateReviewer Update

03 Aug 2022, 08:51

Ha. Resolution. The increase remained.

Michelle M's update03 Aug 2022, 08:51

Reviewer Update

Ha. Resolution. The increase remained.

MASSIVE price increase

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