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I had a Eskom power outgage in my area on the 11th April 2024 until the 14th April. My wifi/internet was not working, i logged call with Vox after numerous phone calls , one call was 10 o'clock at night each time they said switch off reboot they will rotate the ip and it should work eventually they said Vumatel must assist they told me a technician would come out, this morning Vumatel phoned me only to tell me they need to check it remotely, obviously i am not at home because i have no internet i can not work from home, i told the Vumatel lady i will be home at 17.30, she said they can not help me at that time its to late. I was told a technician will come out.