nH
nafeeza H
1 reviews | Active since Jun 2013
06 Sept 2024, 08:34
LTE FIXED LINE
Mtn Lte Fixed... IS FIXED TO THE SIGNED UP ADDRESS AND THEY LOCKED THE SIM CARD BECAUSE IT'S NOT IN ONE OF THERE APPROVED DEVICE!!!!!! IT'S HIGHLY FUSTRATING AS THE WORLD INCLUDING VOX IS OUT TO EAT PEOPLE FOR THERE HARD EARNED MONIES. NOW I NEED TO GET A ROUTER TO GET INTERNET. SO I NOT GONNA HAVE INTERNET FOR THR MONTH ALTHOUGH I HAVE CANCELED BUT STILL GONNA BE BILLED
Helpful (0)
Replies (3)0
Replies (3)
Vox Telecom's replyOfficial
06 Sept 2024, 09:06Good day, Nafeeza
Thank you for your review.
Please note that the details of your complaint has been sent to the Customer Service team to investigate the matter and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Please note that the details of your complaint has been sent to the Customer Service team to investigate the matter and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Best regards,
Vox Telecom's reply06 Sept 2024, 09:06
Official
Good day, Nafeeza
Thank you for your review.
Please note that the details of your complaint has been sent to the Customer Service team to investigate the matter and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Please note that the details of your complaint has been sent to the Customer Service team to investigate the matter and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Best regards,
nH
nafeeza H's updateReviewer Update
06 Sept 2024, 09:07I have called and spoken to 5 people already..
They don't care..
Someone was supposed to calm me back and never did.
I'm am frustrated
They don't care..
Someone was supposed to calm me back and never did.
I'm am frustrated
nH
nafeeza H's update06 Sept 2024, 09:07
Reviewer Update
I have called and spoken to 5 people already..
They don't care..
Someone was supposed to calm me back and never did.
I'm am frustrated
They don't care..
Someone was supposed to calm me back and never did.
I'm am frustrated
Vox Telecom's replyOfficial
17 Sept 2024, 10:09Good day, Nafeeza
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved
- Please note lan was connected incorrectly.
- Plugged back to port 1 link , Link restored
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards
Vox
Best regards,
Vox Telecom's reply17 Sept 2024, 10:09
Official
Good day, Nafeeza
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved
- Please note lan was connected incorrectly.
- Plugged back to port 1 link , Link restored
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards
Vox
Best regards,