Lost job cause of voc

Im really dissapointed in vox, we working from home i thoink eversince monday we had a problem with our signal. First the said some places have signal problems, the next day the problem solve, we phone them again now is it only our wi fi that was still, we explain to them again and again work is so scarce now we really need the wifi. Betwwn me and my husband we phone more then 20 times everyday and everytime they had diffrent excuses and so it went on for the week Friday, my work call me in the didnt even listen that I use all that excuses that vox give, but they didnt even want to hear me out cause i miss alot out amd didnt do my work, and the end result i was fired cause of vox who didnt sent even a technical person out to come and check they said Saturday they gonna send a technician out Monday, Monday is gone and we didnt heard from them or technician came out, its Tuesday now, a week is gone we still in the same boat still no one care, so vox thnx another person in this difficult time in covid who is without a job who got a family who depended on me, hope you glad,