GT
Gerhard T
1 reviews | Active since Oct 2022
16 Jan 2023, 16:24
Lost Connection
Afternoon, can a technician please make contact, because I am not getting through via email or calls. A complaint was logged, but have not seen any action. Ref nr VOX***7
Helpful (0)
Replies (3)0
Replies (3)
Vox Telecom's replyOfficial
16 Jan 2023, 19:47Good day, Gerhard T
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply16 Jan 2023, 19:47
Official
Good day, Gerhard T
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
GT
Gerhard T's updateReviewer Update
18 Jan 2023, 10:50Morning’s, looks like when someone replies privately the customer doesn’t get a response, so I’ll respond publicly then
Please have Tyron Human give me a call. As I’ve mentioned in the emails and the response given on this platform. The situation was resolved in some sense, but now we can only connect one device at a time and the connection still fails quite often.
Please have Tyron Human give me a call. As I’ve mentioned in the emails and the response given on this platform. The situation was resolved in some sense, but now we can only connect one device at a time and the connection still fails quite often.
GT
Gerhard T's update18 Jan 2023, 10:50
Reviewer Update
Morning’s, looks like when someone replies privately the customer doesn’t get a response, so I’ll respond publicly then
Please have Tyron Human give me a call. As I’ve mentioned in the emails and the response given on this platform. The situation was resolved in some sense, but now we can only connect one device at a time and the connection still fails quite often.
Please have Tyron Human give me a call. As I’ve mentioned in the emails and the response given on this platform. The situation was resolved in some sense, but now we can only connect one device at a time and the connection still fails quite often.
Vox Telecom's replyOfficial
31 Jan 2023, 12:19Good day, Gerhard T
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our technical support team that the connectivity issues were resolved.
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our technical support team that the connectivity issues were resolved.
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
Kind Regards,
Vox
Vox Telecom's reply31 Jan 2023, 12:19
Official
Good day, Gerhard T
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our technical support team that the connectivity issues were resolved.
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our technical support team that the connectivity issues were resolved.
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
Kind Regards,
Vox