DS
Deon S
1 reviews | Active since Aug 2023
12 Aug 2023, 13:19
Losing money just by trying to get to support
Anyone else also losing money just trying to hold the tech support ? My line has been down whole day i need to work. This service is unacceptable.
Helpful (0)
Replies (3)0
Replies (3)
Vox Telecom's replyOfficial
12 Aug 2023, 13:58Good day Deon S
Thank you for your post.
Kindly note that the details of your complaint has been sent to the Technical team for assistance.
We will contact you directly to assist with the complaint.
Kind Regards,
Vox
Thank you for your post.
Kindly note that the details of your complaint has been sent to the Technical team for assistance.
We will contact you directly to assist with the complaint.
Kind Regards,
Vox
Vox Telecom's reply12 Aug 2023, 13:58
Official
Good day Deon S
Thank you for your post.
Kindly note that the details of your complaint has been sent to the Technical team for assistance.
We will contact you directly to assist with the complaint.
Kind Regards,
Vox
Thank you for your post.
Kindly note that the details of your complaint has been sent to the Technical team for assistance.
We will contact you directly to assist with the complaint.
Kind Regards,
Vox
DS
Deon S's updateReviewer Update
12 Aug 2023, 17:20How long is this going to take? As i needed to start working already. Trying to get hold of support for 7 hours is a long time.
DS
Deon S's update12 Aug 2023, 17:20
Reviewer Update
How long is this going to take? As i needed to start working already. Trying to get hold of support for 7 hours is a long time.
Vox Telecom's replyOfficial
14 Aug 2023, 09:01Good day, Deon
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Metrofibre restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Metrofibre restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply14 Aug 2023, 09:01
Official
Good day, Deon
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Metrofibre restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Metrofibre restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox