Losers at VOX and Vumatel

Introducing themselves as the leading Data and Internet Providers, they must literally the very worst! Have used them for 12 months since fibre was installed. Wrote to appropriate channels to cancel as at 31st December '23. They billed me 10% of normal fee at end of November. Wrote to them warning that they had charged me too little and hoped they were not going to cut me off. Got a reference number and low and behold I was then cut off 3 days later! Phoned, finally getting through several hours later to find out that they had made a mistake. Had finally talk to a Manager who assured us that the mistake would be rectified Monday. Obviously NOT. We run a SMME on that line. Now another 3 hours on the line and still no joy.