nR
ngwako R

1 reviews | Active since Sept 2016

07 Jun 2021, 11:32

Loan shark

Vox enoba masepa nje, I had a contract with them one month they inflated the payments when i asked they told me they will take legal actions against me i told them go-ahead and so mara come collect your router i dont want it anymore they started telling me they cant collect i must arrange my courier. In the contract it states they must deliver and collect

0
Replies (2)
Vox Telecom
Vox Telecom's reply07 Jun 2021, 12:01
Official
 Dear Ngwako ludwick R,
 Thank you for your post. 

  Kindly note that the details of your complaint has been sent to the Debtors Department to assist. 

  We will investigate the details of your complaint and provide feedback to you soonest. 

  Kind Regards, 
   Vox 
Vox Telecom
Vox Telecom's reply09 Jun 2021, 07:33
Official
 Good day, Ngwako ludwick R
 Thank you for your patience whilst this matter was being investigated. 
 
 Kindly note that we have received confirmation that the Finance team has made contact and assisted with the billing dispute. 

 Should you require any further assistance, please do not hesitate to contact us.

 Kind Regards, 
 Vox