Line Still Active For Reference Number: ***
I have requested a cancellation on my fibre long time ago. I have made all payments requested to be paid. Now that i am trying to use another service provider, i am being told the line is still active with Vox. Can you please help and cancel or deactivate the line on your side so that i can be able to use the line with a different service provider. My reference number: ***
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
27 Nov 2023, 17:02Good day Avhashoni D ,
We have received and acknowledge your complaint.
The details of your complaint has been escalated internally for investigation and urgent attendance.
We will contact you very soon to assist with the resolution and/or feedback of your complaint.
Kind Regards
Vox Team
We have received and acknowledge your complaint.
The details of your complaint has been escalated internally for investigation and urgent attendance.
We will contact you very soon to assist with the resolution and/or feedback of your complaint.
Kind Regards
Vox Team
Best regards,
Vox Telecom's reply27 Nov 2023, 17:02
Official
Good day Avhashoni D ,
We have received and acknowledge your complaint.
The details of your complaint has been escalated internally for investigation and urgent attendance.
We will contact you very soon to assist with the resolution and/or feedback of your complaint.
Kind Regards
Vox Team
We have received and acknowledge your complaint.
The details of your complaint has been escalated internally for investigation and urgent attendance.
We will contact you very soon to assist with the resolution and/or feedback of your complaint.
Kind Regards
Vox Team
Best regards,
Vox Telecom's replyOfficial
30 Nov 2023, 10:32Good day, Avhashoni D
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the link has been released and is no longer with Vox.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the link has been released and is no longer with Vox.
Kind Regards,
Vox
Best regards,
Vox Telecom's reply30 Nov 2023, 10:32
Official
Good day, Avhashoni D
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the link has been released and is no longer with Vox.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the link has been released and is no longer with Vox.
Kind Regards,
Vox
Best regards,