MH
Max H

1 reviews | Active since Oct 2022

28 Oct 2022, 21:37

Life is hard enough…VOX makes it worse !!

Vox has by far the worst customer care center that i have ever come across, i myself deal with training staff and developing their basic needed people skills/ accountability / and driving client satisfaction.. but wil forever use vox in my lectures as a example of poor servicing and to each and every person looking for a wifi/ fibre/business telecommunications provider do NOT choose VOX as they have NO integrity/accountability or structure… basic tasks take DAYS and will cause a loss in productivity

0
Replies (2)
Vox Telecom
Vox Telecom's reply28 Oct 2022, 22:12
Official
Good day, Max 

Thank you for your review. 

Kindly note that the details of your query has been sent to the Project Management team for further assistance. 

The Project Manager will contact you to assist further. 

Kind Regards, 
Vox 
Vox Telecom
Vox Telecom's reply09 Nov 2022, 07:43
Official
  Good day,  Max H   

  Thank you for your patience whilst this matter was being investigated.
 
 Kindly note that we have received confirmation that the connectivity issues were resolved after the router was set up remotely .
 
 Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
 
Kind Regards, 
Vox