MM
Mogambal M

1 reviews | Active since Jun 2021

08 Jun 2021, 12:48

***** and *******!!!

This company is utterly pathetic!

I place an order with them on the 31st of May 2021. Today is the 8th of June 2021 and they still haven't given me a response on my application!!! They **** that they tried calling me and couldn't get a hold of me. That was the response from the Rica Dept. When I called in and asked to speak to a manager. A consultant by the name of Catherine Mahlangu refused to get me her manager.

These guys do the absolute opposite and refuses to correct themselves!! Do not support such an irresponsible company!!!

0
Replies (4)
Vox Telecom
Vox Telecom's reply08 Jun 2021, 13:53
Official
   Good day,  Mogambal M
 Thank you for your post.   Kindly note that the details of your complaint has been sent to the Sales Management team to assist. 

We will investigate the details of your complaint and provide feedback to you soonest. 

Kind Regards, 
Vox 
MM
Mogambal M's update08 Jun 2021, 13:58
Reviewer Update
Please take this post seriously!
MM
Mogambal M's update08 Jun 2021, 14:26
Reviewer Update
Just spoke to a consultant now. She got through to me on the same number the Vox vetting dept **** they tried to call me on but didn't get through. Now the consultant says it will take 2 to 3 working days to see if my orde is approved or not! This company is ridiculous!!!
Vox Telecom
Vox Telecom's reply08 Jun 2021, 17:27
Official
Hi, Mogambal

Thank you for your feedback. 

We will provide an update soonest.