Leaving Vox – Like a Bad Divorce You Didn’t See Coming

Leaving Vox – Like a Bad Divorce You Didn’t See Coming Breaking up with Vox is like going through a messy divorce—with the kind of ex who still wants their blender back six months later.

I cancelled my service, arranged for Vox to collect their equipment, and guess what? No courier. Nada. Zip. So I moved on with my life, thinking it was over. But surprise! Half a year later, like an ex crawling out of the woodwork, Vox suddenly wants to charge me R2,000 for the equipment they forgot to fetch.

Now I’m being told to take it to PostNet—like I’m the problem. Oh, and here’s the kicker: PostNet has no clue what to do without a waybill, and Vox just shrugs and says, “They’ll know what to do.” Spoiler: They don’t.

So word of advice: if you're planning to leave Vox, archive every email, screenshot every promise, and maybe hire a legal team just in case. Because six months from now, you might be standing at PostNet trying to ship a router into the void.

P.S. Vox, I’m still waiting for that callback you promised. I even phoned you again—zero to the eight times already.