PS
Palesa S
1 reviews | Active since Jun 2013
15 May 2026, 15:28
Lagging connection
The buffering the takes place with the fibre on the service it's getter worser and worser. A technician came out but it worked for a week and now it is back to lagging. This is ridiculous.
Please advise which other service provider is available to offer reliable fiber.
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
15 May 2026, 15:38Good Palesa
Thank you for your review
There is no open ticket on our system to assist with troubleshooting.
A request has been logged on your behalf for the Support team to contact you and assist
Regards
Thank you for your review
There is no open ticket on our system to assist with troubleshooting.
A request has been logged on your behalf for the Support team to contact you and assist
Regards
Best regards,
Vox Telecom's reply15 May 2026, 15:38
Official
Good Palesa
Thank you for your review
There is no open ticket on our system to assist with troubleshooting.
A request has been logged on your behalf for the Support team to contact you and assist
Regards
Thank you for your review
There is no open ticket on our system to assist with troubleshooting.
A request has been logged on your behalf for the Support team to contact you and assist
Regards
Best regards,
Vox Telecom's replyOfficial
25 May 2026, 13:24Good day, Palesa
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider ,Frogfoot restored the link.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider ,Frogfoot restored the link.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Best regards,
Vox Telecom's reply25 May 2026, 13:24
Official
Good day, Palesa
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider ,Frogfoot restored the link.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider ,Frogfoot restored the link.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Best regards,