Kwenzakalani eVox ?

Item: Vox Telecom
Rating: 1
Author: Potlaki M

I've waited 15 days to get my MS365 Family package activated. It's still not activated. The guy who is assigned to my request is not available. I've only had a call from a support techie who couldn't assist either.

So I've had to come here to hopefully get this resolved. Nothing like the threat of reputational damage to get corporates to wake up.

Helpful (0)

Replies (2)

Vox Telecom's replyOfficial

20 Jan 2023, 13:02

Good day ,Potlaki

Thank you for your review.

Kindly note that the details of your query has been sent to the Support team to investigate and assist.

We will provide feedback to you soonest.

Kind Regards,
Vox

Vox Telecom's reply20 Jan 2023, 13:02

Official

Vox Telecom's replyOfficial

27 Jan 2023, 07:00

Good day, Potlaki

Thank you for your patience whilst this matter was being investigated.
We have received the request to cancel the services and the cancellation request has been actioned accordingly.

Should you require any further assistance, please do not hesitate to contact us on *** or email ***

Kind Regards,
Vox

Vox Telecom's reply27 Jan 2023, 07:00

Official