1 reviews | Active since Apr 2020
K.Swanepoel
Vox satelite reception is very bad to non excistent. I submitted varoius vomplaints and they only attended to my complaint after many complaints. Their technicians pitch up at my house, changing power supply and rooter cabkes , play on their computer , and in their terms complained and confirm to me that everything is working fine. After they left, I expierienced the same problem ( wifi network unstable , connected to wif without internet, and wifi connection drop to zero intermittenly and only come back after a few minutes. Vox wifi satelite reception is very very bad. I will definetly cgange to another service provider after thus current cintract period. One thing that they are very good in , is to send out invoices. The day after their technicians visited my house, I receiced an invoice of R1440,00. I' m very very unhappy with Vox satelite service. I can't express my dissapointment and unhappiness with Vox's service. I PAY FIR NOTHING
Thank you for your review.
Kindly note that the details of your complaint has been sent to our Satellite Support team to investigate and assist with resolving your intermittent and slow speeds issue reported.
We will reach out to you shortly.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your complaint has been sent to our Satellite Support team to investigate and assist with resolving your intermittent and slow speeds issue reported.
We will reach out to you shortly.
Kind Regards,
Vox
