Kim Ling your attitude stinks

Instead of KIM trying to be understanding to my situation she insisted on cutting me off whilst I was talking and COULD NOT understand my frustration. And then proceeded to say BBBBYYYYYEEE and put the phone down in my ear. I do not NEED Vox , I will be paying YOU every month not the other way around yet I constantly have to fight with you people to make me a priority. I WORK in complaints, I KNOW the process and how to deal with irate customers and KIM LING leaves a lot to be desired. Disgusting attitude and guess what ? I am without fiber for another day..... when will things change with Vox? I had a lady phoneme from Cell C and offer me 3 free months of fiber and no set up costs - perhaps I should go with her right? 1 on 1 customer relationship? I could do that rather than having to deal with people like KIM LING who I can hear is about as old as my last nail polish application by her pathetic attitude. Why do you people constantly disappoint me?