SJ
Stefan J
1 reviews | Active since Jan 2024
13 Jan 2024, 09:15
Keep up the good work
Good morning i would like to thank Rita and the rest of the team for there quick assistance this morning to get my wifi fixed. Great job guys. Greetings Stefan
Helpful (0)
Replies (3)0
Replies (3)
Vox Telecom's replyOfficial
13 Jan 2024, 10:01Good day, Stefan J
Thank you for the positive feedback!
Regards
Vox
Thank you for the positive feedback!
Regards
Vox
Vox Telecom's reply13 Jan 2024, 10:01
Official
Good day, Stefan J
Thank you for the positive feedback!
Regards
Vox
Thank you for the positive feedback!
Regards
Vox
SJ
Stefan J's updateReviewer Update
13 Jan 2024, 13:39Good day my wifi is giving me the same problem now again and not working?
SJ
Stefan J's update13 Jan 2024, 13:39
Reviewer Update
Good day my wifi is giving me the same problem now again and not working?
Vox Telecom's replyOfficial
17 Jan 2024, 10:21 Good day , Stefan
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the Support team did attempt to assist with the connectivity problems experienced.
Unfortunately we were unable to reach you on the nominated contact details on the account.
However, SMS and email notices were sent to advise that we have not been able to make contact to assist with the troubleshooting.
Unfortunately the request had to be closed as we were unable to reach you.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the Support team did attempt to assist with the connectivity problems experienced.
Unfortunately we were unable to reach you on the nominated contact details on the account.
However, SMS and email notices were sent to advise that we have not been able to make contact to assist with the troubleshooting.
Unfortunately the request had to be closed as we were unable to reach you.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply17 Jan 2024, 10:21
Official
Good day , Stefan
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the Support team did attempt to assist with the connectivity problems experienced.
Unfortunately we were unable to reach you on the nominated contact details on the account.
However, SMS and email notices were sent to advise that we have not been able to make contact to assist with the troubleshooting.
Unfortunately the request had to be closed as we were unable to reach you.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the Support team did attempt to assist with the connectivity problems experienced.
Unfortunately we were unable to reach you on the nominated contact details on the account.
However, SMS and email notices were sent to advise that we have not been able to make contact to assist with the troubleshooting.
Unfortunately the request had to be closed as we were unable to reach you.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox