DM
Dimakatso M

1 reviews | Active since Jul 2013

29 Dec 2023, 21:03

Just not worth it

Day 3 of not having internet connection, no feedback from Vox. This is just ridiculous. Are the technicians battling to sort out the issue after 3 days???

0
Replies (2)
Vox Telecom
Vox Telecom's reply29 Dec 2023, 21:33
Official
Good day, Dimakatso

Thank you for your review. 

Kindly note that we have sent the details of your complaint to the Support team who will contact you shortly to assist further. 

Kind Regards, 
Vox 
Vox Telecom
Vox Telecom's reply03 Jan 2024, 10:48
Official
 Good day,Dimakatso
 
Thank you for your patience whilst this matter was being investigated.
 
 Kindly note that we have received confirmation from our technical support team that the connectivity issues were resolved.
 
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
 
Kind Regards, 
Vox