Just no response !!!

So I have an uncapped account with vox . I have asked for the account to be cancelled. I receieve a mail from Millicent saying in order to move forward, I must supply a reason , for feedback purposes . So I do ... I have now got fibre in my home and the copper line is removed. I have had no confirmation since, I have mailed millicent 3 times for feedback in the last week . and nothing !!! <br> <br> So this is how its going to go .. the stop payment will be app**** ... I have done my job .. you have not done yours ... as the lak of feedback I will assume no change has been made<br> <br> Thank you ... If I ever have a copper line again (say I move house) I can guarentee , you will not be an option. You are very quick to sign us up , all done online and efficient. withinin minutes you can be up... Lets not talk about trying to cancel thought !!!!!