jE
juna E

1 reviews | Active since May 2013

31 Aug 2022, 15:14

Just cancel and release my line!

I logged numerous complaints stating that I want to cancel my line due to the terrible service I received from you guys and refuse to pay a cancelation fee yet you guys still tried to debit my account for the cancelation fee I'll say it again. I'm not paying a cancelation fee! I would not need to cancel if you guys could provide a reliable service

0
Replies (3)
Vox Telecom
Vox Telecom's reply31 Aug 2022, 15:42
Official
Good day, Juna E
 
 Thank you for your query. 
 
 Kindly note that the details of your query has been sent to our Customer Service team to investigate and assist with the resolution. 
 
 We will provide feedback to you soonest. 
  
 Kind Regards, 
 Vox  
jE
juna E's update01 Sept 2022, 07:44
Reviewer Update
The resolution is simple
Cancel my damn line!
jE
juna E's update05 Sept 2022, 09:44
Reviewer Update
Why the hell would you escalate my complaint to somebody that cannot assist?
Did you read my complaint??!!