Hellopeter
Share Your Experience
DA
Dale A

1 reviews | Active since Nov 2017

27 Jan 2024, 12:10

I've experienced poor service from VOX Telecoms

I've experienced poor service from VOX Telecoms. The consultants made empty promises regarding call backs, leading to frustration in getting my WiFi up and running. Disappointing experience overall. Dale

0
Replies (3)
Vox Telecom
Vox Telecom's reply27 Jan 2024, 12:52
Official
Good day Dale A

Thank you for your review. 

Kindly note that the details of your query has been sent to the Projects team to investigate and assist. 

We will provide feedback to  you soonest. 

Kind Regards, 
Vox 

Vox Telecom
Vox Telecom's reply29 Jan 2024, 14:47
Official
Good day , Dale

Please assist with an alternative cell number , the Project Management team is trying to reach you on the nominated number.

Regards
Vox
Vox Telecom
Vox Telecom's reply02 Feb 2024, 10:33
Official
Good day, Dale

 Thank you for your patience while this matter was being investigated.

We have received the request to cancel the order and the cancellation request has been actioned accordingly. 

Should you require any further assistance, please do not hesitate to contact us. 
 
Kind Regards, 
Vox