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Nthabiseng N
1 reviews | Active since Nov 2023
14 Nov 2023, 14:26
I've app**** for the home router and it was activated with my incorrect address
I've app**** for the home router and it was activated with my incorrect address. When I tried to get hold of them,I was sent from the pillar to the post to date.. I paid for the monthly instalments that I didn't get service for . . The router is there but not working,I couldn't get help from vox re my account
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Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
14 Nov 2023, 15:05Good day, Nthabiseng R
Thank you for your review.
Kindly note that we have sent the details of your complaint to the Customer Service team for assistance.
We will be in contact with you soonest to assist.
Kind Regards,
Vox
Thank you for your review.
Kindly note that we have sent the details of your complaint to the Customer Service team for assistance.
We will be in contact with you soonest to assist.
Kind Regards,
Vox
Vox Telecom's reply14 Nov 2023, 15:05
Official
Good day, Nthabiseng R
Thank you for your review.
Kindly note that we have sent the details of your complaint to the Customer Service team for assistance.
We will be in contact with you soonest to assist.
Kind Regards,
Vox
Thank you for your review.
Kindly note that we have sent the details of your complaint to the Customer Service team for assistance.
We will be in contact with you soonest to assist.
Kind Regards,
Vox
Vox Telecom's replyOfficial
21 Nov 2023, 09:35 Good day, Nthabiseng R
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the account manager has made contact and assisted accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the account manager has made contact and assisted accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply21 Nov 2023, 09:35
Official
Good day, Nthabiseng R
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the account manager has made contact and assisted accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the account manager has made contact and assisted accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox