DL
Donald L
1 reviews | Active since May 2022
08 Jul 2023, 09:13
It's vox telecommunication **** or really service provider?
Good morning Im using vox telecommunication wifi and it's been weeks it doesn't have data and I have paid for month of July and when I called them they keep on saying they will send technician but even to day no data from Vox telecommunication and my kids didn't study the whole week because poor service from Vox telecommunication,it's Vox telecommunication **** or really service provider?
Kind regards D Lekgwathi
Helpful (0)
Replies (5)0
Replies (5)
Vox Telecom's replyOfficial
08 Jul 2023, 09:58 Good day, Donald Lekgwathi ,
Thank you for your review.
Kindly note that the details of your complaint have been escalated to the Support Management team for urgent assistance.
We will contact you shortly to assist further.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your complaint have been escalated to the Support Management team for urgent assistance.
We will contact you shortly to assist further.
Kind Regards,
Vox
Vox Telecom's reply08 Jul 2023, 09:58
Official
Good day, Donald Lekgwathi ,
Thank you for your review.
Kindly note that the details of your complaint have been escalated to the Support Management team for urgent assistance.
We will contact you shortly to assist further.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your complaint have been escalated to the Support Management team for urgent assistance.
We will contact you shortly to assist further.
Kind Regards,
Vox
DL
Donald L's updateReviewer Update
08 Jul 2023, 11:08But that's what you have said last week Saturday till to day and your service it's very poor👎👎
DL
Donald L's update08 Jul 2023, 11:08
Reviewer Update
But that's what you have said last week Saturday till to day and your service it's very poor👎👎
DL
Donald L's updateReviewer Update
08 Jul 2023, 17:26Since vox telecommunication not willing to send their technician can they please refund me my money I paid for month of July because their service it's so boring even if trying to call them it's worst of time
DL
Donald L's update08 Jul 2023, 17:26
Reviewer Update
Since vox telecommunication not willing to send their technician can they please refund me my money I paid for month of July because their service it's so boring even if trying to call them it's worst of time
Vox Telecom's replyOfficial
08 Jul 2023, 18:07 Good day, Donald Lekgwathi,
Thank you for your review.
Kindly note that one of our Support team agents will be in contact with you shortly to provide you with the latest outage update in your area
Kind Regards,
Vox
Thank you for your review.
Kindly note that one of our Support team agents will be in contact with you shortly to provide you with the latest outage update in your area
Kind Regards,
Vox
Vox Telecom's reply08 Jul 2023, 18:07
Official
Good day, Donald Lekgwathi,
Thank you for your review.
Kindly note that one of our Support team agents will be in contact with you shortly to provide you with the latest outage update in your area
Kind Regards,
Vox
Thank you for your review.
Kindly note that one of our Support team agents will be in contact with you shortly to provide you with the latest outage update in your area
Kind Regards,
Vox
Vox Telecom's replyOfficial
18 Jul 2023, 08:02Good day, Donald
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Evotel restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Evotel restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply18 Jul 2023, 08:02
Official
Good day, Donald
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Evotel restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Evotel restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox