I
Itsing

1 reviews | Active since Jul 2024

15 Jul 2024, 08:26

It was effectively handled and resolved

It was effectively handled and resolved. The agent Itu Malatji did all the troubleshooting and managed to get my connectivity up! She was patient and took me through all the requested checks,

0
Replies (2)
Vox Telecom
Vox Telecom's reply15 Jul 2024, 08:49
Official
Good day,  Itsing I 

Thank you for the positive feedback.

Regards 
Vox

Best regards,

Vox Telecom
Vox Telecom's reply17 Jul 2024, 11:19
Official
Good day, Itsing I 
 Vox would once again like to thank you for your positive review.
 HelloPeter will be sending you a follow up email , To rate Vox on a scale 0 to 10
 Please take the time to complete the follow up NPS score.
 Regards - Vox 

Best regards,