AE
Andre E
1 reviews | Active since Jul 2013
24 Dec 2021, 12:29
It takes VOX 30 working days to move an account into another persons name.
It takes them 30 working days as a standard to simply move the fibre account from my name to the new tenant.
How on earth does it take ~6 weeks to just change it to another persons name?
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Vox Telecom's replyOfficial
24 Dec 2021, 12:47 Good day , Andre E
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest.
Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website.
Kind Regards,
Vox
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest.
Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website.
Kind Regards,
Vox
Vox Telecom's reply24 Dec 2021, 12:47
Official
Good day , Andre E
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest.
Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website.
Kind Regards,
Vox
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest.
Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website.
Kind Regards,
Vox